Returns & Exchanges
At RZLER PERFUME, we want you to find your signature scent with complete confidence. If your fragrance isn't the perfect match, you can return or exchange unopened products within 30 days of delivery.
Initiate Your Request
Contact our concierge team at [email protected] with your order number and the reason for your return to receive a return authorization.
Prepare Your Package
Ensure the perfume remains in its original, shrink-wrapped packaging; place it securely in the original shipping box to prevent transit damage.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse verifies the item is unopened and undamaged, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing